Terms & Conditions

This website is managed by Dharti Retail Corporation. Throughout the site, the terms “we”, “us”, and “our” refer to Dharti Retail Corporation. Dharti Retail Corporation provides this website, including all information, tools, and services available on it, to you, the user, subject to your acceptance of the terms, conditions, policies, and notices outlined here.

By visiting our site or purchasing any products from us, you participate in our “Service” and agree to comply with the following terms and conditions, including any additional terms, conditions, or policies referenced here or available via hyperlink. These Terms of Service apply to all users of the site.

Please read the Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not accept all the terms and conditions of this agreement, you are not permitted to access the website or use any of its services. If these Terms of Service are considered an offer, your acceptance is strictly limited to these terms.

Any new features or tools added to the store will also be subject to these Terms of Service. You may review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page regularly for updates. Your continued use of or access to the website after any changes are posted signifies your acceptance of those changes.

Our store is hosted by a third-party provider that offers the e-commerce platform we use to sell our products and services to you.

Website Terms
By using this site, you confirm that you are at least the age of majority in your province or territory of residence, and that you have given us your consent to allow any minor dependents to use this website under your supervision. Copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

User Account & Registration
You must register and login to place orders on the Service and you will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You must keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the T&C, you agree to communication regarding your purchases, and promotional communication and newsletters upon registration.

Dharti Retail Corporation reserves the right to suspend, or refuse access to its Services, terminate accounts, remove or edit content at any time without notice to you for any reason such as if you violate the letter or spirit of our T&C or create harm, risk, or possible legal exposure for us, our users, or others.

Product Availability and Pricing

we strive to ensure that our inventory is up-to-date and accurate. However, product availability may vary due to various factors, including demand, supplier limitations, or inventory management. The following outlines our policy regarding product availability:

Products that are listed as available can be ordered immediately. However, placing an item in your cart does not guarantee that it will be available at checkout, as other customers may complete their purchases before you.

If a product is unavailable or out of stock, it will be indicated on the product page. In some cases, we may offer you the option to be notified when the product becomes available again, but we cannot guarantee a specific restocking date.

In the case that a product you ordered is out of stock after your order has been placed, we may offer a similar product as a substitution. You will be notified of any substitutions and given the option to accept or decline them. If you decline, you will not be charged for the unavailable product.

While we do our best to ensure that all inventory information is accurate, occasional errors may occur. In the rare case that a product you ordered is listed as in stock but is not available for fulfillment, we will notify you and provide a refund or alternative product.

We aim to offer competitive pricing across all our products. Our pricing policy is designed to be transparent and fair for all customers. Please note the following terms related to pricing:

Prices are subject to change without notice. The price you see at checkout is the price you will be charged, regardless of future price changes. However, if there are promotional offers or discounts, those will be reflected at the time of checkout if applicable.

Occasionally, we may offer special promotions, discounts, or coupon codes. These offers are valid for a limited time and may be subject to specific terms and conditions. Discounts cannot be applied retroactively to orders that have already been placed.

All prices listed on our website are exclusive of applicable taxes and delivery fees. Taxes are calculated based on your shipping address and local tax regulations and will be added to the total amount at checkout. Delivery fees, if applicable, will be clearly displayed on the checkout page.

While we make every effort to ensure the accuracy of our pricing, errors may occasionally occur. If we discover a pricing error after you have placed an order, we will contact you as soon as possible to inform you of the correct price. You will have the option to either proceed with your order at the corrected price or cancel it. If we are unable to contact you, your order will be automatically canceled, and you will receive a full refund.

If you find a lower price on an identical product from a local competitor, we may offer to match that price, subject to verification and terms.

If you are purchasing in bulk or for wholesale purposes, please contact us directly for special pricing or availability information. Bulk orders may be subject to additional terms, including lead times and delivery schedules.

All prices on our website are listed in Canadian Dollars. Any applicable currency conversion fees for international orders or transactions will be borne by the customer.

Orders and Payment

At Dharti Retail Corporation, when you place an order through our website, you agree to the following terms:

To place an order, simply browse through our selection, add items to your cart, and proceed to checkout. You will need to provide accurate shipping and payment details to complete the order. By completing your order, you confirm that all information provided is correct.

Once your order is placed, you will receive an email confirmation detailing the items ordered, billing and shipping addresses. This email serves as your receipt.

 After your order is placed, you may be able to modify or cancel it within a limited timeframe, typically within processed or dispatched for delivery, no further modifications or cancellations can be made.

 We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity. If your order is canceled, you will be notified, and a full refund will be issued.

We offer a variety of secure payment options to make your shopping experience as convenient as possible. The following payment methods are accepted:

We accept major credit cards, including Visa, MasterCard, and American Express. By providing your credit card information at checkout, you authorize us to charge the total amount of your order, including any taxes and delivery fees.

Debit cards with major card brands (Visa Debit, MasterCard Debit) are accepted for payment.

We accept digital payment options such as Apple Pay and Google Pay.

We may offer other forms of payment such as Interac e-Transfer or cash on delivery (if applicable).

Payment is required at the time of checkout. No order will be processed or dispatched without full payment.

All prices and transactions on the website are conducted in [Currency Name, e.g., Canadian Dollars (CAD)]. If you are using a foreign card or payment method, any currency conversion fees are the responsibility of the customer.

You must provide accurate billing information that matches the details on your credit card or payment method. Failure to do so may result in your order being delayed or canceled.

All applicable sales taxes will be calculated based on your shipping address and local tax laws and added to your order total at checkout.

Delivery fees, if applicable, will be calculated based on the delivery address, order size, and selected delivery time slot. These fees will be clearly displayed at checkout before you finalize your order.

We prioritize your security and privacy when making payments. Our website is equipped with industry-standard encryption technology to safeguard your payment and personal information.

All payment transactions are processed through a secure, encrypted server using SSL (Secure Socket Layer) technology, ensuring that your sensitive information remains protected.

Payments are processed through trusted third-party payment processors. We do not store your credit card information on our servers.

We take fraud prevention seriously. All orders are subject to verification, and we reserve the right to decline or cancel any order that we suspect may involve fraudulent activity. In such cases, we may require additional identification or proof of address before processing your order.

Delivery and Shipping

A minimum order value applies for delivery services. If your order does not meet the minimum value, you may choose to add more items, or a small order fee may apply.

No signature is required for most deliveries. If special handling or signature is needed (e.g., alcohol delivery where permitted), please ensure someone is available to accept the order.

If you have specific delivery instructions (e.g., entry codes, delivery to a concierge, or leaving the order at a particular location), please include these details at checkout. We will do our best to accommodate special requests.

If you choose an unattended delivery, you accept responsibility for the order once it has been delivered. We are not liable for any loss, theft, or damage to your order after it has been delivered to your specified location.

If no one is available to receive the delivery and we are unable to deliver to the designated spot, the following may apply:

Our delivery driver will attempt to contact you at the phone number provided during checkout.

While we aim to deliver orders within the specified time frame, delays may occur due to factors beyond our control, such as weather conditions, traffic, or high demand. In such cases:

We will notify you of any expected delays as soon as possible.

If your delivery is significantly delayed, we may offer compensation in the form of a refund or store credit, at our discretion.

If you receive the wrong order or items are missing from your delivery:

Contact our customer service team within 24 hours of delivery.

We will arrange for the missing or incorrect items to be redelivered or refunded, depending on availability.

Delivery services may not be available to remote or inaccessible locations. In such cases, we may arrange for shipping where possible, or you may choose in-store pickup.

We also offer a Click-and-Collect option for customers who prefer to pick up their order in-store:

After placing your order, you will receive a confirmation email with your scheduled pickup.

Your order can be collected from our store. Please bring your confirmation email or order number when picking up your order.

Information Accuracy

While we make every effort to provide accurate and current information, including product descriptions, pricing, availability, and promotions, we do not guarantee that all information on the website is free of errors, omissions, or inaccuracies.

If you discover any discrepancies or inaccuracies in the information provided, please contact us so we can correct the issue as quickly as possible.

Completeness of Information

The content on this website is provided for general information purposes only and may not always be complete or up to date. We reserve the right to update or modify the content at any time without prior notice.

The availability of products, including groceries, may fluctuate based on supply and demand. We cannot guarantee that all items displayed on the website will be in stock at the time of your order.

Timeliness of Information

Information on the website, such as product availability, pricing, promotions, and delivery times, is subject to change without notice. While we strive to update the website regularly, certain delays may occur, and we do not guarantee the timeliness of all updates.

Any reliance on the material provided on this site is at your own risk. We are not responsible if information made available on this site is not current or accurate at the time you access it.

Modifications to Information

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information without prior notice, including after an order has been submitted.

If an error or inaccuracy affects your order (e.g., incorrect pricing or product availability), we may contact you to notify you of the error and provide options, such as order modification or cancellation.

Third-Party Information

The website may contain links to third-party websites or services, which are not owned or controlled by us. We are not responsible for the accuracy or completeness of information provided by third-party websites.

No Warranty on Information

While we make every effort to ensure the accuracy of the information provided on our site, we cannot guarantee the absolute accuracy, completeness, or timeliness of any information. All information is provided on an “as-is” basis, and we disclaim any liability for inaccuracies or errors to the fullest extent permitted by law.

Price Modifications

Prices for our products are subject to change without prior notice. We reserve the right to modify prices at any time, based on factors such as market conditions, supplier costs, and promotions.

Any price changes will not affect orders that have already been confirmed and processed. The price you pay at checkout is the price in effect at the time your order is placed.

Promotional offers, discounts, and sales are valid only during the specified promotional period and are subject to change or cancellation at our discretion.

Modifications to Products and Services

We reserve the right to modify or discontinue any product, service, or feature offered through the website without notice at any time.

Product availability is subject to change. We may substitute or remove items from our inventory based on supplier availability, seasonal factors, or other considerations.

If a product is discontinued or temporarily unavailable, we may offer a similar substitute or remove the item from your order. If we are unable to fulfill part or all of your order, we will notify you and offer a refund or alternative solutions.

Service Modifications

We may, at any time and without notice, make changes or improvements to our website, services, or delivery processes. This may include updates to features, functionality, or user interface to enhance the shopping experience.

We also reserve the right to suspend or terminate the service, temporarily or permanently, for maintenance, upgrades, or other reasons. Where possible, we will notify users in advance of any significant changes or interruptions to the service.

Pricing Errors

In the event of a pricing error on the website (e.g., incorrect price due to a system error or typographical mistake), we reserve the right to cancel or refuse any orders placed for items listed at the incorrect price, even if the order has been confirmed and your payment processed.

If a pricing error affects your order, we will contact you with the correct pricing and provide the option to confirm, modify, or cancel your order.

Right to Modify Terms

We reserve the right to update or modify these terms and conditions at any time. Any such changes will be posted on this page, and it is your responsibility to review the terms periodically to ensure you are aware of any updates.

Your continued use of the website or services after any modifications constitutes your acceptance of the updated terms.

Accurate Billing Information

You agree to provide current, complete, and accurate billing information for all purchases made at our store. This includes providing a valid payment method, billing address, and contact information at checkout.

If any information provided by you is inaccurate or outdated, such as an incorrect billing address or expired credit card, we may not be able to process your order, and we reserve the right to cancel the order.

It is your responsibility to promptly update your billing and account information if it changes (e.g., credit card expiration dates, billing addresses). Failure to provide updated information may result in delays or the cancellation of your order.

You can update your billing information at any time by logging into your account on our website.

We reserve the right to verify the accuracy of billing and payment information before processing any order. This may include contacting your payment provider to confirm your payment method or requiring additional identification for large orders.

If there is any discrepancy or concern with the information you provided, we may contact you to verify the details before proceeding with the transaction.

To protect against fraud and unauthorized transactions, we may utilize various security measures, including payment verification and monitoring of suspicious activity. We reserve the right to refuse or cancel any order if we suspect fraudulent behavior.

If your account or payment information is flagged as suspicious or used in a fraudulent transaction, we may suspend your account and contact you for further verification.

We reserve the right to refuse or cancel any order if we suspect there is an issue with billing or payment information, or if fraud or unauthorized activity is detected. We may also refuse service at our discretion for any other reason permitted by law.

Optional Tools

At Indianstaples.com, we may provide you with access to third-party tools that enhance your shopping experience. These tools are offered for convenience, but you agree to use them under the following terms:

Use of Optional Tools

We may offer you access to third-party tools (such as payment gateways, delivery tracking, or promotional features) that we do not monitor, control, or manage. These tools are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind.

Your use of any optional tools made available through our website is entirely at your own risk and discretion. It is your responsibility to ensure that you understand and agree to the terms and conditions provided by the third-party providers before using their tools.

No Liability for Third-Party Tools

We do not guarantee the accuracy, reliability, or availability of any third-party tools integrated into our website. We shall not be held liable for any issues, errors, or damages arising from your use of these third-party tools.

Any disputes or claims related to the use of third-party tools should be addressed directly to the third-party provider.

Modification of Optional Tools

We reserve the right to modify, update, or discontinue the availability of any optional tools provided on our website at any time without notice.

We may also introduce new tools or features through the website, which will be subject to the same terms of use outlined here.

Links to Third-Party Websites

The website may contain links to third-party websites or services. These links are provided solely for your convenience, and we do not endorse or assume responsibility for the content, policies, or practices of any third-party websites.

Your use of third-party websites and services is governed by their respective terms and conditions, which we encourage you to review before engaging with them.

Payment and Service Tools

If you opt to use any third-party payment processors or delivery services provided on the website, you agree to comply with their terms and privacy policies. We are not responsible for any payment disputes, delays, or service failures that arise from the use of these external tools.

Disclaimer

By using any optional tools available on our site, you acknowledge and agree that we provide access to these tools without any endorsement, warranties, or representations. Your use of these tools is entirely at your own risk.

User Feedback

If you have feedback about any of the third-party tools or services provided on our website, please contact us at [Customer Service Email Address]. While we do not control third-party tools, your input is valuable in improving our service.

Prohibited Uses

By accessing or using Indianstaples.com and its services, you agree to use the website only for lawful purposes and in accordance with these Terms and Conditions. The following activities are strictly prohibited:

Unlawful Activities

You may not use our website for any illegal or unauthorized purpose, nor may you violate any local, provincial, national, or international laws while using our services.

Fraudulent or Deceptive Activities

Engaging in fraudulent activities such as misrepresenting your identity, providing false information, using a fake or stolen credit card, or attempting to manipulate or falsify transactions is strictly prohibited.

You are prohibited from impersonating any person or entity, or falsely claiming an affiliation with any other person or entity.

Interference with the Website’s Operations

You may not interfere with or disrupt the operation of the website or its servers. This includes actions such as introducing viruses, malware, or any other harmful or malicious code.

Attempting to gain unauthorized access to any part of the website, other accounts, or computer systems connected to the website is strictly prohibited.

Misuse of Content

You are prohibited from copying, reproducing, selling, reselling, or exploiting any portion of our website, its content, or its services without our express written permission.

You may not use our content for commercial purposes or for the benefit of any third party without our consent.

Scraping and Data Harvesting

You may not engage in scraping, data mining, or any other form of unauthorized data collection or extraction from our website.

Automated tools such as bots, spiders, and crawlers may not be used to access, monitor, or interact with our website for any purpose.

Harassment and Offensive Conduct

You may not use our website to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.

Offensive, obscene, or abusive language, comments, or content are strictly prohibited in any form of communication on our website or platforms.

Interference with Orders and Transactions

You may not engage in activities that disrupt or interfere with other customers’ orders or transactions, including attempting to prevent another user from completing an order or submitting payments.

Misrepresentation of Products or Services

You may not falsely represent or provide misleading information regarding our products, services, pricing, or any other aspect of our business to other users or third parties.

Any attempts to manipulate or alter product reviews, customer feedback, or ratings are strictly prohibited.

Violation of Intellectual Property Rights

You may not use, reproduce, or distribute any copyrighted material, trademarks, or other intellectual property displayed on our website without authorization.

You are prohibited from infringing on the intellectual property rights of [Online Grocery Store Name], its affiliates, or third-party content providers.

Circumvention of Security Features

Attempting to bypass or disable any security features of the website, including user authentication systems, firewalls, or encryption, is strictly prohibited.

You may not engage in activities that attempt to interfere with the proper functioning or security of the website or its services.

Unauthorized Commercial Use

You may not use the website for any commercial purpose that has not been authorized by us, including selling, advertising, or promoting products or services unrelated to [Online Grocery Store Name].

Solicitation of any kind, including but not limited to commercial advertisements, affiliate links, and spam, is prohibited.

Offensive or Inappropriate User-Generated Content

You may not upload, post, or share any content on our website that is illegal, offensive, harmful, or violates any third-party rights. This includes but is not limited to content that is defamatory, obscene, sexually explicit, violent, or threatening.

Consequences of Violating These Terms

If we determine, at our sole discretion, that you have violated any of these prohibited uses, we reserve the right to terminate your access to our website and services without notice. We may also take legal action, report you to relevant authorities, or seek damages, as applicable.

Reporting Violations

If you become aware of any violation of these Terms and Conditions, you are encouraged to report the activity to us at support@Indianstaples.com

Disclaimer of Warranties

“As Is” and “As Available”: The services, products, and content provided by Dharti Wholesale.com are made available to you on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, either express or implied.

No Warranty of Performance: We do not guarantee, represent, or warrant that your use of our services will be uninterrupted, timely, secure, or error-free. We also do not warrant that the results obtained from the use of the service will be accurate, reliable, or meet your expectations.

No Warranty on Products: While we strive to ensure the accuracy and quality of the products we offer, we make no warranties or representations regarding the completeness, accuracy, quality, or suitability of the products for any particular purpose. Any reliance on the information or services provided through our website is at your own risk.

Third-Party Tools and Services: We offer access to third-party tools or services as part of our platform, but we make no warranties regarding their performance, availability, or suitability. Your use of third-party services is at your own discretion and risk.

Limitation of Liability

Exclusion of Liability: In no case shall Dharti Wholesael.com, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services, products, or tools offered on our website, or for any other claim related in any way to your use of the website or its services.

Liability for Products: We are not liable for any harm or damage related to the use of products purchased through our website, including but not limited to food-related illnesses, allergies, or any adverse effects caused by the products we offer. It is your responsibility to review product labels, ingredients, and any other information provided to determine the suitability of products for your needs.

No Liability for Third-Party Links: Our website may contain links to third-party websites or services that are not operated or controlled by us. We do not assume any responsibility or liability for the content, policies, or practices of third-party websites. Your use of these third-party services is at your own risk.

Force Majeure

No Liability for External Factors: We will not be held liable for any failure or delay in fulfilling our obligations under these Terms and Conditions if such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, labor disputes, government actions, pandemics, cyberattacks, or technical issues.

Maximum Liability

In no event shall our liability, whether arising out of contract, tort, strict liability, or otherwise, exceed the amount paid by you for the product or service in question. This limitation shall apply even if we have been advised of the possibility of such damage.

Consumer Protection Laws

Certain jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. In such jurisdiction, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms and Conditions is intended to override any rights or protections you may have under applicable consumer protection laws in Canada.

Disclaimer of Liability for Errors or Omissions

We are not responsible for any errors, inaccuracies, or omissions in the content or information provided on our website. We reconfirmation or correct any errors, update information, or make changes to the website at any time without prior notice.

Indemnification

By using our website, you agree to indemnify, defend, and hold harmless [Online Grocery Store Name], its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

Severability

If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable by a court or other competent authority, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions.

No Impact on Remaining Provisions: The invalidity or unenforceability of any provision shall not affect the validity and enforceability of the remaining provisions, which will continue in full force and effect.

Modification of Invalid Terms: If any provision of these Terms and Conditions is found to be unlawful or unenforceable, we will modify the affected provision to make it enforceable while attempting to retain the original intent. If modification is not possible, the unlawful or unenforceable provision will be removed entirely.

Preservation of Agreement: The remainder of these Terms and Conditions will be interpreted and enforced as if the invalid provision had never been included, ensuring that the agreement remains effective and enforceable.

Termination

We reserve the right to terminate or suspend your access to [Online Grocery Store Name] and its services at our sole discretion, without notice, for any reason, including but not limited to the following:

Grounds for Termination

Violation of Terms: If you fail to comply with these Terms and Conditions or engage in prohibited activities, we may terminate your access to our website and services immediately without notice.

Fraudulent Activity: If we detect or suspect fraudulent or illegal activity related to your account or use of our services, we reserve the right to terminate your access and report the activity to the appropriate authorities.

Failure to Provide Accurate Information: If the personal, payment, or account information you provide is found to be inaccurate, incomplete, or fraudulent, we may terminate your access to our services.

Consequences of Termination

Access Revocation: Upon termination of your account or access to the website, you will no longer be permitted to use our services, and any pending or future orders may be canceled at our discretion.

Outstanding Payments: If termination occurs due to your violation of these Terms and Conditions, you remain responsible for any outstanding payments owed to us, and we reserve the right to take legal action to recover amounts due.

Removal of User Content: Upon termination, we may delete any content, reviews, or data associated with your account without prior notice. We are not obligated to return or provide copies of this information.

User-Initiated Termination

You may terminate your account with us at any time by contacting our customer service at Customer Service Email Address and discontinuing the use of our website and services. Please note that any outstanding obligations (such as payments or pending orders) will remain in effect after termination.

No Liability for Termination

We will not be liable to you or any third party for any termination or suspension of your account, the cancelation of your orders, or the loss of any data or content associated with your account.

Effect of Termination

Any provisions of these Terms and Conditions that, by their nature, should survive termination (such as limitations of liability, disclaimers, and indemnity clauses) will continue to remain in effect after the termination of your account.

Changes to Terms of Service

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Any changes will be effective immediately upon posting the updated Terms on IndianStaples.com. Your continued use of our website and services after any modifications constitutes your acceptance of the new Terms of Service.